Did you know that there are many companies that hire customer service agents to work from home? Although it’s true that there are some companies who hire foreign workers at low rates, there are also several well-known companies that hire U.S. based agents. These companies include J. Crew, 1-800-FLOWERS and Walgreens.
What are some of the requirements needed to secure a customer service job from home? Typically, companies are looking for people who have a pleasant voice and telephone manner. Customer service experience is helpful, particularly since competition for work at home jobs is particularly fierce. A computer is usually required, and some companies require high speed internet access.
To work as a customer service agent from home, you will need a land line, and probably a hands-free headset. The company you are working for will expect you to have a certain number of uninterrupted hours a day. You will need to be able to work in a quiet area of your house, without interruptions during work hours. For most of these jobs, background noise is not tolerated. Most companies require a commitment of at least 15-20 hours per week, and some have the opportunity to work as many as 40 to 60 hours per week.
Earnings vary depending on the company, and may also depend on call volume. Most work-at-home customer service reps earn between $8 and $15 per hour. Some companies also provide benefits.
If you are sincerely interested in this type of opportunity, there is a job out there for you. Although there is a lot of competition, that doesn’t mean you won’t eventually find a slot. Keep trying!
Here a list of places that hire customer service agents from home.
· www.alpineaccess.com - This is a legitimate company that has been committed to employing home based people since 1998 as customer care professionals.
· www.liveops.com – Live Ops offers opportunities for independent contractors, so you can work as many or as few hours as you like. You would handle order calls or support calls for clients, and pay is based on actual calls made.
· http://www.workingsol.com/ - Working Solutions was created in 1996 to provide legitimate work at home opportunities for those who want them. Call center projects include reservations, sales, and technical support.
· www.arise.com – This is an opportunity to work as an entrepreneur in customer service, tech support, or sales. Earnings generally add up to between $10 and $14 an hour,
· www.customloyal.com - Since 2000, Customer Loyalty Concepts has been hiring employees rather than independent contractors. Over 200 people are employed by CLC at a rate of $8 an hour. They require a minimum of 15 hours a week and strong computer proficiency.
· www.staffingathome.com – This is a specialty house for at home call center representatives. Four hour shifts are required, and hours are scheduled a week in advance
These are a few examples of the many legitimate companies that can help you to become a customer service agent who works from home. If you enjoy working with people and assisting them with their concerns, this may be a dream come true for you.